Warranty Policy

Costar products are covered by a (1) one-year limited warranty against manufacturing defects from the date of delivery.

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7-Day Unconditional Money-Back Guarantee

Within 7 days of delivery, undamaged products may be returned for a full refund for any reason. The refund process will begin once the returned item is received at Costar’s warehouse for inspection.

  • Returns must include all accessories.
  • Items must be in the original packaging.
  • The buyer is responsible for shipping costs for non-quality related warranty claims.
  • Returns may be rejected if items do not meet the above requirements.

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What Does The Warranty Cover

This warranty covers the purchaser of any Costar products. It warrants the product(s) against manufacturing or workmanship defects for a period of 12 months, starting from the date of delivery.

During this period, we will replace any defective or malfunctioning product. After 7 days of delivery, products are not eligible for a refund but can be replaced with a new product or a coupon code of equal value.

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What The Warranty Does Not Cover

  • Products without sufficient proof of purchase
  • Purchases from unauthorized resellers.
  • Lost or stolen products.
  • Free products.
  • Non-quality related issues (after 7 days of delivery).
  • Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
  • Aftermarket modification.
  • Ownership period exceeding 12 months.

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Disclaimer:

Costar reserves the right for final explanation. If you have any other questions or inquires, feel free to contact us at support@costarcosmos.com