Costar products are covered by a (1) one-year limited warranty against manufacturing defects from the date of delivery.
7-Day Unconditional Money-Back Guarantee
Within 7 days of delivery, undamaged products may be returned for a full refund for any reason. The refund process will begin once the returned item is received at Costar’s warehouse for inspection.
- Returns must include all accessories.
- Items must be in the original packaging.
- The buyer is responsible for shipping costs for non-quality related warranty claims.
- Returns may be rejected if items do not meet the above requirements.
What Does The Warranty Cover
This warranty covers the purchaser of any Costar products. It warrants the product(s) against manufacturing or workmanship defects for a period of 12 months, starting from the date of delivery.
During this period, we will replace any defective or malfunctioning product. After 7 days of delivery, products are not eligible for a refund but can be replaced with a new product or a coupon code of equal value.
What The Warranty Does Not Cover
- Products without sufficient proof of purchase
- Purchases from unauthorized resellers.
- Lost or stolen products.
- Free products.
- Non-quality related issues (after 7 days of delivery).
- Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
- Aftermarket modification.
- Ownership period exceeding 12 months.
Costar reserves the right for final explanation. If you have any other questions or inquires, feel free to contact us at firstname.lastname@example.org